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We are proud that throughout our many years of building, we continue to receive testimonials from our many happy customers. For several years, we invited customers to voluntarily share their experience with the general public. To do this we would get an independent party to interview them and publish the results of that interview in the Townsville Bulletin on a weekly basis. Please read through these comments extracted from various testimonials we have received over the years. After all, what clients say about a business is far more important than what the business has to say about themselves.
PAUL DEIDUN:- “If everyone looked after their clients the way L.J. Grady look after theirs, Australia would be the greatest country.”
RAY & ROBYN WEBB:-“They have top rate staff members who form a superb, really well co-ordinated, well-managed team. They are always willing to help and nothing is too much trouble.”
TIM ALLEN:- “They are professional, friendly and put in that extra effort to make sure their customers are taken care of.”
MARTIN & REBEKAH PRICE:- “They made us feel we were important as individuals, not just another customer.”
MARCUS & SHERRI RIGNEY:- “Grady’s were absolutely brilliant and just the most fantastic, friendly, wonderful people to deal with.”
DEBBIE OLIVER:- “The quality of Grady’s service is excellent and they go out of their way to build the best relationship with their customers.”
DONNA WILLIAMS:- “I was looked after so well, I feel really, really happy and set for life. I’m not only happy with the service, but because everyone was so caring and sincere, I felt I was part of the family.”
LISA BERRY & STEVEN O’TOOLE:- “The L.J. Grady staff and their subcontractors, were flexible and considerate, they did a very professional job and they always had our best interests at heart.”
PAUL DEIDUN:- “I’ve never seen people that keen to do their job. They are really fantastic.”
PAM & FRANK HOCKING:- “We were particularly impressed with L.J. Grady’s attention to detail.”
BRETT MC BAIN:- “They are a great family business who treat their customers well.”
MATTHEW & MICHELLE GRAY:- “The thing that really impressed us was they found out right at the beginning what our requirements were.”
MICHAEL & CATHY STYLE: “There are so few people in the world who are that good – you’ve got to rave about them when you do find them.”
BARRY & ROBYN FITZGERALD:- “They are highly principled in all their business dealings and never renege on an agreement. If they say something will be done, it always is.”
JASON CARROLL AND ANGELA MC KITRICK:- “L.J. Grady’s professionalism and expertise is outstanding.”
CAMPBELL BURLING & SUSAN PERSHOUSE:- “We really appreciated their honesty and straightforwardness.”
JANETT ROSE:- “They did the right thing by me all along the way. I can’t fault them and am extremely happy with what they’ve done for me.”
WADE & ALLISON KELLY:- “Three of our friends building with them recommended them.”
KASEY MANNING & TROY CREES:- “Everything was explained so well, the service was excellent and the whole process went so smoothly.”
JEANNIE & CHRIS HALL:- “We had every confidence we were in capable hands.”
ANGELA & SIMON DAVIDSON:- “They were very professional, very knowledgeable and made sure everything was included in their quote.”
JUSTIN & TANYA BODDINGTON:- “Our home is excellent. We are so happy we built with them.”
RICHARD PETERS:- “There is no pushiness, they are very honest and they go with what the customer wants.”
IAN & ANGIE HARDIE:- “They offer great value for money but it’s also a lot of little things they do that make the difference.”
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